Privacy Policy

1. Introduction

Agenova ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our enterprise AI agent marketplace and related services (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

2. Information We Collect

We collect several types of information from and about users of our Service, including:

2.1 Personal Information

Personal information that you provide to us, such as your name, email address, company name, job title, telephone number, and any other information you choose to provide.

2.2 Usage Data

Information about how you use our Service, including your access times, browser types and language, and Internet Protocol addresses.

2.3 Device Information

Information about your device, such as your device type, operating system, unique device identifiers, and mobile network information.

2.4 AI Agent Interaction Data

Information related to your interactions with our AI agents, including queries, responses, and usage patterns.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service;
• Process and complete transactions, and send related information;
• Send transactional messages, including responses to your comments, questions, and requests;
• Send promotional messages, such as providing you with information about services, features, surveys, newsletters, offers, and events;
• Personalize and improve your experience;
• Monitor and analyze trends, usage, and activities in connection with our Service;
• Detect, investigate, and prevent fraudulent transactions and other illegal activities;
• Comply with legal obligations;
• Protect the rights and property of Agenova and others.

4. Information Sharing

We may share your information in the following circumstances:

4.1 With Service Providers

We may share your information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.

4.2 For Legal Reasons

We may disclose your information if we believe that such action is necessary to:

• Comply with legal obligations;
• Protect and defend our rights or property;
• Prevent or investigate possible wrongdoing in connection with the Service;
• Protect the personal safety of users of the Service or the public;
• Protect against legal liability.

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your information.

5. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Service, you are responsible for keeping this password confidential.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Service. Any transmission of personal information is at your own risk.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

• The right to access personal information we hold about you;
• The right to request that we correct any inaccurate personal information we hold about you;
• The right to request that we delete any personal information we hold about you;
• The right to restrict or object to our processing of your personal information;
• The right to data portability;
• The right to withdraw consent at any time for processing based on consent.

To exercise any of these rights, please contact us at privacy@agenova.ai.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

8. Children's Privacy

Our Service is not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.